Right of withdrawal

The following right applies only for distance contracts pursuant to § 312b BGB . Distance contracts are contracts for the supply of goods or the provision of services which are concluded between a trader and a consumer under exclusive use of remote means of communication, unless the contract was not carried out under an organized distance sales or service-provision scheme , It therefore does not apply to entrepreneurs or for contracts that have not been concluded under exclusive use of remote means of communication. Consumer is any natural person who enters into a legal transaction for a purpose which can neither be attributed to their commercial or independent professional activity. The right of withdrawal is according to § 312d IV BGB excluded in the supply of goods that are produced according to customer specifications or clearly tailored to personal needs. You may cancel your contract within two weeks, or if this policy is carried out only after conclusion of the contract within 4 weeks without giving reasons in writing (eg. Letter, fax, e-mail) or by returning the goods. The period begins with receipt of this instruction. To safeguard the revocation period it is sufficient to send the revocation or thing. The revocation must be sent to: Company Remsdale E-Bike Manufactur, Till Rydyger, Ulrichstr. 19, 73614 Schorndorf E-mail address:. info@remsdale.de Consequences in case of an effective cancellation the mutually received benefits returned and possibly benefits (eg. interests) surrendered. Can you give us the performance received whole or in part, or return them only in deteriorated condition, you must pay us compensation for the value. With the surrender of things this does not apply if the deterioration is exclusively due to their inspection - is due - as would have been about you at our store. Incidentally, you can avoid the compensation duty, by not using the goods as an owner and refrain from doing anything which impairs their value. Dispatchable goods are returned at our expense and risk. Not parcel things are picked up.

End of Right of withdrawal